Searching...
Gung Ho Bike Shop in York PA Follow us on Facebook

M-F 10 am-8 pm
Sat 10 am-4 pm
Sun Closed

1815 Susquehanna Trail North, York, PA 17404
Phone: (717) 852-9553

 
 
 
 
 
 
 

Policies and Shipping

100% GUNG HO SATISFACTION GUARANTEE

We have been selling bicycles and cycling accessories in York for a long time.  We have built our business by making every effort to give the best customer service possible.  If we, or any product we sell, ever fail you in any way please let us know.  You have our personal guarantee of 100% satisfaction with every purchase at Gung Ho Bikes.  Please email Jay or Penny at zech@gungho.net or call us at 717-852-9553 if our products, services or staff don't meet your expectations.  We will make every effort to do what it takes to make it right for you. 

Jay and Penny Zech

 

SHIPPING (Continental U.S.)

Two shipping options are offered for merchandise delivery:

Order Amount Standard Ground ShippingStore Pickup*
Up to $50.00 $7.99 FREE
$50.01-$100.00 $9.99 FREE
$100.01-$150.00 $11.99 FREE
$150.01 and over $13.99 FREE


Note: In stock items usually ship one business day after being placed.  Orders will take a few days longer if we need to get the item in to the store.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S. 

*IN-STORE PICKUP

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, we kindly request that all orders be picked up within 10 days.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!